User Guide

Introduction

Welcome to ORE2B! This user guide will provide you with step-by-step instructions to help you get the most out of our platform. ORE2B is the leading digital marketplace connecting buyers and sellers in the global metals and minerals industry. This guide details how to use the platform effectively.

Account Creation and Login

Creating a New Account

1. Click the "Register" button on the homepage
2. Select your account type:
   • Personal Account: For individuals and freelancers
   • Corporate Account: For registered companies
3. Enter your personal information
4. Accept the Terms of Service and Privacy Policy
5. Click the "Register" button

Logging In

1. Click the "Login" button on the homepage
2. Enter your email address
3. Check your email and click your magic link or enter your 6 digits code

Homepage and Navigation

Homepage Layout

• Top Menu: Categories, Languages, Search Bar, Dashboard, My Listings, Create Listing, Messages, Profile Account Settings
• All Listings: Popular and new listings on the platform, exports and imports

Main Menu Options

• Home: Return to the platform's homepage
• Categories: All categories and listings
• My Listings (for Seller accounts): Manage your published listings
• Messages: Your conversations with other users
• Profile: Your account settings and profile

Searching and Viewing Listings

Performing a Search

1. Use the search bar in the top menu
2. Enter keywords (e.g., "copper", "iron ore", "silver")
3. Press Enter to see the results

Viewing Listings

1. Click on the listing you're interested in
2. Review the listing details:
   • Product title and description
   • Price and quantity information
   • Company or Person information
   • Product images
   • Technical specifications and analysis data
   • Location and delivery terms
3. Use the Contact Form to ask questions

Listing Guide

Creating a Listing

1. Log into your account and go to the "Dashboard" section
2. Click "Create Listing"
3. Fill in the listing details:
   • Title: Write a clear and informative title
   • Category: Select the category that best describes your product
   • Description: Describe the product in detail (you can use Markdown format)
   • Quantity: Total quantity and unit
   • Location: Where the product is located
   • Incoterms: FOB, CIF, EXW, etc.
4. Add analysis data and technical specifications
5. Upload product images (minimum 1, maximum 5 images)
6. Attach documents (analysis certificates, quality documents, etc.)
7. Check the listing preview
8. Click the "Publish" button

Managing Listings

1. Go to "My Listings" in your Dashboard
2. View, edit, or delete your listings
3. Monitor your listings' performance statistics:
   • Number of views
   • Number of interested users
   • Messages received

Communicating with Others

1. Track incoming messages in the "Messages" section
2. Respond to buyers' questions quickly and thoroughly
3. Share requested documents and additional information
4. Clarify and confirm agreement terms

Messaging System

Sending Messages

1. Go to the any listing
2. Use the Contact form
3. Write your message
4. Click the "Send" button

Managing Messages

1. View all your conversations in the "Messages" section
2. Unread messages are clearly marked
3. You can archive or delete conversations
4. You can mark messages as "Important"

Profile Management

Updating Profile Information

1. Click "Profile" in the top menu
2. Click the "Edit" button
3. Update the following information:
   • Profile picture
   • Company information
   • Contact details
   • Location
   • About section
4. Click "Save Changes"

Account Settings

1. Click the "Settings" tab on the "Profile" page
2. Manage the following settings:
   • Email notifications
   • Privacy preferences
   • Account deletion

Security Tips

Recommendations for Secure Transactions

1. Use the platform's messaging system
2. Be cautious of communication requests from unknown email addresses or messaging apps
3. Always request official analysis certificates for products
4. Create contracts for large transactions
5. Be careful with off-platform payments
6. Report suspicious activities to our support team

Reporting Suspicious Activities

1. Click the "Feedback" button on the listing and fill the Your Comment form.