Refund and Returns Policy

At ORE2B.com, we value our members and strive to provide a seamless experience for showcasing and selling your products. We understand that occasionally situations may arise where a refund or return is necessary. This Refund and Returns Policy outlines the procedures and conditions for such instances.

1. Eligibility for Refunds and Returns

1.1. Technical Issues: If you encounter technical issues that prevent you from showcasing or selling your products effectively, please contact our customer support team. We will make reasonable efforts to address and resolve the issue promptly.

1.2. Inaccurate Product Information: We aim to provide accurate and up-to-date information about your products on our website. If you find any discrepancies or inaccuracies in the product information displayed, please notify us immediately. We will work with you to rectify the issue and ensure accurate representation of your products.

1.3. Membership Cancellation: If, for any reason, you wish to cancel your membership, please contact us. Please note that membership fees are non-refundable, but you will retain access to the platform for the duration of the paid period.

2. Product Sales and Transactions

2.1. Payment Disputes: In the event of a payment dispute between you and a buyer, we encourage you to communicate directly with the buyer to resolve the issue. ORE2B.com is not responsible for any financial disputes between members.

2.2. Product Descriptions and Representations: As a seller, you are responsible for providing accurate and truthful product descriptions and representations. Any misrepresentation or false information may result in the suspension or termination of your membership.

2.3. Return and Refund Policies: As a member, it is your responsibility to establish and communicate your own return and refund policies to buyers. ORE2B.com does not enforce return or refund policies on behalf of members but encourages fair and transparent practices.

3. Dispute Resolution

3.1. Mediation: In the event of a dispute between you and a buyer, we encourage you to engage in good faith communication and attempt to resolve the issue amicably. If needed, our customer support team may act as mediators to facilitate the resolution process.

3.2. Legal Recourse: If a dispute cannot be resolved through mediation, legal recourse may be pursued at the discretion of the involved parties. ORE2B.com is not responsible for any legal disputes that may arise between members.

Please note that this Refund and Returns Policy applies solely to the services provided by ORE2B.com and does not supersede or replace any legal obligations or rights applicable in your jurisdiction.